Frequently Asked Questions

What sizes do your collars come in?

Our dog collars and matching bow tie sets come in 5 sizes: XS, S, M, L, and XL. Each size is designed to fit different neck circumferences. Please measure your pup's neck with a soft measuring tape for the best fit!

How long does shipping take?

We ship all orders within 8 business days. You'll receive a tracking number via email once your order ships so you can follow your package every step of the way.

What is your return policy?

We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of purchase. Items must be unused and in original condition. Once we receive your return, we'll process your refund within 5-7 business days.

Do you have sets for cats too?

Absolutely! We offer luxury cat collars in sizes XS through XL, perfect for both kittens and adult cats. Our cat collection features the same premium quality and stylish designs as our dog products.